Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nashla Wade

Nashla Wade

May 15, 2025

5  out of  5
rating by Nashla Wade
"I had a great experience working with Georgina. She is knowledgeable, professional, and genuinely cares about finding the best coverage to fit my needs. She made the process easy to understand and I highly recommend this office if you’re looking for a reliable and trustworthy insurance company. Thankfully I have never had any issues."
We responded:
"Hi Nashia, thank you for recognizing Georgina. She works so hard to provide customers with there best service possible and the right coverage for your individual insurance needs. If you ever do have an issue, we will be here to provide the professional service you expect and deserve from your Good Neighbor team. Janice Killian, State Farm agent"
Profile photo of Gary Hutchinson

Gary Hutchinson

May 14, 2025

5  out of  5
rating by Gary Hutchinson
"Outstanding....been with Janice's team since she took over the business from Gil Holtz....easily 20 years plus....follow up, professionalism and diligence second to none. Additionally her staff is well trained....shows the leadership of Janice. 5 stars isn't enough!!!"
We responded:
"Gary, THANK YOU so much! If we could give our customers Star Reviews, you’d get the max! This means the world to my team and me. And I’ll be honest, they have me well trained!! Thank you again for this and for the pleasure of serving you. Janice Killian "
Profile photo of Kathleen Getty

Kathleen Getty

May 1, 2025

5  out of  5
rating by Kathleen Getty
"I have been with Janice for over 15 years, starting out on a multi policy while living with an old roommate! Not only do I insure my vehicles, but she does our homeowners as well. The one time I did have to use my coverage, Janice and her staff, Georgina, Goldie, all of them, had everything handled and I had a check in my hand within 2 weeks. I’ve spent years talking to them when adding or removing vehicles and I’ve always had a pleasant experience. I am and always have been happy with State Farm, but more so with Janice Kilian and her office."
We responded:
"Kathleen~ thank you so much for recognizing my team and our service. It is our goal with every interaction to make sure you know how valued and appreciated you are. We are truly grateful for your loyalty and business. On behalf of your entire State Farm family, thank you, Janice Killian "
Profile photo of Karla Flores

Karla Flores

April 25, 2025

5  out of  5
rating by Karla Flores
"Awesome staff, extremely helpful and always willing to work an extra mile to help their customers!"
We responded:
"Hi Karla! Thank you so much. I am proud of my awesome Team. They can be counted on to go the extra mile. We appreciate you and value your business. Janice Killian, Agent"
Profile photo of Brandi Fletcher

Brandi Fletcher

April 12, 2025

5  out of  5
rating by Brandi Fletcher
"Janice has an outstanding team of employees who have helped us throughout the years and Janice herself will follow up when there are major policy changes. It’s nice that they are so hands on. I really appreciate today that Vilma was so quick to add my new car and follow up with me through out the day. I know we are in good hands!"
We responded:
"Hi Brandi~ thank you so much for your recognition of my team. They are outstanding individuals and care deeply about the service we provide. We want you to feel as valued and appreciated as you are to us. With gratitude, Janice Killian and your Good Neighbor Team"
Profile photo of Michi

Michi

April 10, 2025

5  out of  5
rating by Michi
"Been with Janice for over 12 years. The staff is amazing and very helpful all the time that's why I've stayed for so long. Definitely recommend them for life and car insurance"
We responded:
"Michelle, we appreciate you and your loyalty. It is our pleasure to help you and provide 5 Star service. Thank you so so much for acknowledging my incredible team. Janice Killian"
Profile photo of Kelly Trussell

Kelly Trussell

February 28, 2025

5  out of  5
rating by Kelly Trussell
"My family and I have been working with Janice Killian and her team for about 15yrs. Georgina and Goldie have always been so helpful whenever we've had questions or needed to make changes to our policy. We just had a meeting with Janice to review our policies to see if we had appropriate coverage, and to check to see if there was any possibilities of reducing our cost. She was able to find two places were we could reduce our cost with our cars and reassured us our policy coverage for our home was sufficient. I highly recommend Janice and her team!!!"
We responded:
"Kelly~ thank you so much. It is our goal to be your first and best choice for insurance. Goldie and Georgina are knowledgeable, helpful and deeply caring. We value and appreciate your business and even more, appreciate YOU. Thank you again for your loyalty and kind words. Janice "
Profile photo of Jennifer Rodriguez

Jennifer Rodriguez

January 28, 2025

5  out of  5
rating by Jennifer Rodriguez
"THE whole team has been so helpful, courteous and reassuring. I rest a sure I have gotten the right coverage with State Farm and the best customer service with out a doubt. Everyone goes above and beyond but especially Vilma , THANK you so much! <3 many thanks ~Janice Killian and to her wonderful TEAM!!"
We responded:
"Jennifer, your kind words and compliments mean so much to all of us. Our goal is to give our valued customers the best buying and service experience possible everyday. You are why we’re here and it’s our great pleasure to serve you. THANK YOU again, Janice Killian State Farm Agent "
Profile photo of Gilbert Sanchez

Gilbert Sanchez

January 28, 2025

5  out of  5
rating by Gilbert Sanchez
"I called to get a home owner's insurance quote and spoke to Vilma and she was very helpful and explained to me that they are not doing any homeowners policies at the moment but she can contact me once they open for these policies again she was very professional and helpful and gave me ideas on what I can do.I definitely look forward to hearing from them once they are able to do this policies."
We responded:
"Hi Gilbert, thank you for considering State Farm. We are truly sorry we’re unable to help with your Homeowner Insurance needs at this time. I’m grateful to know Vilma was helpful and provided professional service. We look forward to earning your business in the future. Janice Killian, State Farm Agent"
Profile photo of Griselda Balcazar

Griselda Balcazar

January 22, 2025

5  out of  5
rating by Griselda Balcazar
"Exceptional and Professional Insurance Service every time. Goldie and all staff are extremely knowledgeable, helpful and friendly. As always making it an ease for adding/removing vehicles or updating policies via email, phone and text. Thank you for an amazing experience every time."
We responded:
"Griselda, thank you so much for sharing your experience. Goldie seeks to always provide the best friendly, helpful service. Her knowledge and professionalism add to an exceptional experience. We want you to feel valued and appreciated. Thank you again for the opportunity to serve you. Janice Killian, State Farm Agent "
Profile photo of Deidre Gomez

Deidre Gomez

November 26, 2024

5  out of  5
rating by Deidre Gomez
"I called in to get information on renters insurance for my apartment, unfortunately they no longer have this service, the rep. Was so patient and took the time to explain it to me. The professionalism was a definite 10/10 highly impressed. The willingness to help and answer all the questions I needed answered was truly amazing thank you again Vilma for your great customer services."
We responded:
"Deidre, Vilma truly cares about you and wants to do everything she can to help. We are sorry when we’re unable to provide the insurance you need, so the very least we can do is help you understand your options and provide multiple resources. I’m grateful you received useful answers and direction. Thank you for the review. Janice Killian, State Farm Agent "
Profile photo of jorge Lopez

jorge Lopez

November 7, 2024

5  out of  5
rating by jorge Lopez
"I highly recommend Georgina as your insurance agent. She was attentive, patient, and thorough in explaining all my life insurance options. Georgina helped me find the best policy that fits my needs and budget. If you are looking for someone knowledgeable, professional and trustworthy, Georgina is the one to go!"
We responded:
"Thank you for acknowledging Georgina’s outstanding work ethic and professionalism. She genuinely cares, wanting to help find the best protection at the right price for you and all the customers she serves. Georgina and all of us at State Farm appreciate you and greatly value the opportunity to serve your insurance needs. "
Profile photo of Debbie Gayvert

Debbie Gayvert

November 1, 2024

5  out of  5
rating by Debbie Gayvert
"I most highly recommend Janice and her amazing team! Their customer service is second to none. Always looking out for our best interests and needs. The quality of customer service is consistently outstanding, exceeding my expectations every time. I am also impressed with their professionalism and willingness to help! Thank you Janice, Goldie, Georgina and Vilma!"
We responded:
"Debbie, THANK YOU for this incredible compliment. My team tries their best to help make everyone’s insurance experience better. From buying, billing, service and claims, our customers are at the center of everything we do. Wonderful people like you Debbie make our job a pleasure. We appreciate you and grateful to know you. Janice"
Profile photo of Carolina Santos

Carolina Santos

October 31, 2024

5  out of  5
rating by Carolina Santos
"I recently worked with Georgina for my insurance needs, and I couldn’t be more pleased! From the start, she was incredibly attentive, explaining all my options in a way that was easy to understand. She went above and beyond to make sure I found the best coverage at the best price for both my auto and home insurance. If you’re looking for someone who’s knowledgeable, Gina is the one !"
We responded:
"Thank you so much for sharing your experience. What a great compliment! Georgina, in a word… is incredible. When it comes to serving our customers, and caring about each individual insurance needs, she goes above and beyond. Gina is the one to make sure you know how important and appreciated you are to all of us at State Farm. Janice Killian, State Farm Agent "
Profile photo of Anthony Abram Jr.

Anthony Abram Jr.

October 31, 2024

5  out of  5
rating by Anthony Abram Jr.
"Great customer service from all the ladies in the office"
We responded:
"Thank you so much! Our customers deserve nothing less than the best. Janice Killian, State Farm Agent"
Profile photo of CHANA

CHANA

October 20, 2024

5  out of  5
rating by CHANA
"Janice and her Team are exceptional. I've been a client of theirs for over 10 years, and have referred my family & friends to them so they can have the same peace of mind that they provide to me. When I have an insurance crises, Goldie, Georgina & Vilma are Thee BEST!!!"
We responded:
"Thank you so much. This is a great compliment. It is our mission to be your first and best choice, to be there when you need us most and provide a level of service that gives you confidence to refer us to others. I couldn’t agree more, Goldie, Georgina & Vilma are The BEST!! Thank you again, Janice"
Profile photo of Rose Gresch

Rose Gresch

October 15, 2024

5  out of  5
rating by Rose Gresch
"Goldie was so patient and such a huge help getting our insurance all sorted out. I would highly recommend working with her."
We responded:
"Rose, thank you for sharing your experience. Goldie goes out of her way to take care of our customers. We appreciate you and are grateful for the opportunity to serve you. Janice Killian, State Farm Agent "
Profile photo of lindsey

lindsey

October 10, 2024

5  out of  5
rating by lindsey
"I’ve had State Farm since I started driving at age 19. Georgina was very helpful during my first total loss claim. She explained the steps along with following up on insuring my new vehicle, explaining each coverage and premium. Thank you Georgina for your continued help throughout the years."
We responded:
"Lindsey, I am pleased State Farm and Georgina were there to help when you needed us most. It is greatly important to me and my team to help do all we can to make a difficult experience in your life go more smoothly. We appreciate you and truly value your business. Thank you so much. Janice "
Profile photo of Stephen Ozenbaugh

Stephen Ozenbaugh

May 31, 2024

5  out of  5
rating by Stephen Ozenbaugh
"The office is very helpful, professional, and I would strongly recommend their services"
We responded:
"Thank you Stephen. This high praise, 5Star review and recommendation means so much to us. We proudly represent State Farm and value every opportunity to show our customers how much we appreciate you. We are truly grateful for your business. Janice Killian "
Profile photo of Fely Consolacion

Fely Consolacion

May 22, 2024

5  out of  5
rating by Fely Consolacion
"I recently had the pleasure of working with Georgina from State Farm and I couldn't be more satisfied with the service I received. From the very first interaction, the professionalism and customer care exhibited by her were outstanding. It would be difficult to shop around for another company since I really rely on Georgina and her wealth of knowledge !"
We responded:
"Fely~ thank you for recognizing Georgina and her outstanding customer care, and professionalism. Georgina’s vast experience and knowledge combined with her friendly, caring nature makes her an exceptional Good Neighbor. All of us at State Farm appreciate you and value your business. Thank you. Janice "
Profile photo of Jonathan Meister

Jonathan Meister

December 5, 2023

5  out of  5
rating by Jonathan Meister
"Best value insurance services!"
We responded:
"Thank you Jonathan. I appreciate your comment. We aim to provide personal caring service for the protection you need at a price you’re happy with. I’m truly grateful for your business. Janice Killian, State Farm Agent "
Profile photo of Althea Wauford (Bella)

Althea Wauford (Bella)

October 20, 2023

5  out of  5
rating by Althea Wauford (Bella)
"Great Service and comprehensive coverage."
We responded:
"Hi Bella! Thank you for this beautiful, kind review. You matter to us and we appreciate every opportunity to demonstrate that. Thank you again. Janice Killian "
Profile photo of Elena Lopez

Elena Lopez

October 19, 2023

5  out of  5
rating by Elena Lopez
"Life insurance details can be so overwhelming and I wasn’t sure how to go about it. Goldie has made the experience so clear and positive. She’s the best!"
We responded:
"Elena, protecting and providing for your family is one of the most important insurance decisions you can make. Having an experienced, caring, knowledgeable professional like Goldie makes all the difference. She is indeed “the best”. I appreciate her and we both appreciate you! Thank you. Janice Killian, Agent"
Profile photo of Sarah Rose

Sarah Rose

August 23, 2023

5  out of  5
rating by Sarah Rose
"let me just start of saying I've been to 3 different State Farm agencies and Janice's is the absolute best. Goldie was outstanding with her customer service. she gave me a quote right away. I never knew it was so easy. Most customer service these days are awful but Goldie she was amazing. I can tell how much she cares. I highly recommend this agency and specifically Goldie. She did everything so smoothly and quickly. Definitely hands down the best and most easiest agency experience I've ever had. I highly recommend."
We responded:
"Wow Sarah! Thank you so much. It is true, Goldie is outstanding. It is our goal to share how much we care and do all we can to make your insurance buying experience a pleasant one. We want our customers to know they are appreciated and valued. Goldie shines at this. You’ve wow’d me with your kind review. Thank you again. Janice "
Profile photo of Walkkein Williams

Walkkein Williams

July 6, 2023

5  out of  5
rating by Walkkein Williams
"Goldie is the representative that I have ever spoke with in any business"
We responded:
"Thank you Mr Williams for acknowledging Goldie. She sets the bar very high with exceptional customer service. We appreciate you and truly value your business. Janice Killian"