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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francisco Santos

September 30, 2026

5  out of  5
rating by Francisco Santos
"Georgina was great to work with. She was patient, helpful, and made the whole insurance process simple. I really liked having bilingual service available."
We responded:
"Thank you for sharing your experience. It means so much to us to know our valued customers are provided the protection they need in the language they understand to make the best decisions for their family. . We appreciate you. Janice Killian, Agent"
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Trinidad Anaya

September 30, 2026

5  out of  5
rating by Trinidad Anaya
"Great experience with Georgina! She was very helpful, explained everything clearly, and the bilingual service is a big plus."
We responded:
"I truly appreciate your review and recognition of Georgina’s outstanding customer service. We are grateful for the opportunity to be your Good Neighbor. . Thank you. Janice Killian, Agent"
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Stephanie Reyes

September 28, 2026

5  out of  5
rating by Stephanie Reyes
"Thank you, Georgina, for everything you do! You’ve earned every one of these five stars and then some! ❤️⭐⭐⭐⭐⭐ one call or email away and she’s always there !"
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Rolando Reyes

September 28, 2026

5  out of  5
rating by Rolando Reyes
"I’m extremely grateful to have Georgina as my insurance go to and would absolutely recommend State Farm to anyone looking for someone they can trust. She has made the entire insurance experience easy, comfortable, and stress free"
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Wilfred Ildefonso

September 28, 2026

5  out of  5
rating by Wilfred Ildefonso
"I had a great experience with State Farm, especially Georgina being a great help ! State Farm, as you get what you pay for in regards to the quick turn around and detailed service that Georgina prodvied me."
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Stephanie Tejada

September 25, 2026

5  out of  5
rating by Stephanie Tejada
"I’ve been with State Farm for almost 20 years, and I can honestly say that having an agent like Georgina Lopez is one of the reasons I’ve stayed with State Farm for so long. She is professional, knowledgeable, patient, and genuinely cares about her clients.
Georgina always takes the time to listen, answer my questions, explain everything clearly, and make sure I understand my coverage. She goes above and beyond to make sure I feel taken care of, and I never feel like I’m just another customer.
After being with State Farm for so many years, I truly appreciate having an agent I can trust and rely on. Georgina provides exceptional customer service and treats her clients with kindness and respect. I’m very grateful for everything she has done for me over the years and would highly recommend her to anyone looking for an agent they can trust!"
We responded:
"Thank you so much for this incredible review of Georgina’s professional performance. She is indeed knowledgeable, professional and genuinely caring. She is exceptional in every way. We appreciate you, and truly value your business and review. Janice Killian, Agent "
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Shakira Warren

September 24, 2026

5  out of  5
rating by Shakira Warren
"I had such a great experience working with Goldie at State Farm! She was extremely helpful, patient, and professional while helping me with my car insurance. She took the time to explain everything clearly, answered all of my questions, and made the entire process so easy and stress-free. Goldie was genuinely kind and made me feel like I was in good hands. I truly appreciate her excellent customer service and would definitely recommend her to anyone looking for help with their insurance!"
We responded:
"Hi Shakira~ I so appreciate your feedback about your experience. Goldie genuinely cares about our customers and makes sure to answer all your questions, takes time to explain the policy and help you select the exact coverage you need. We appreciate you, value your business and grateful you took the time to leave a review. Thank you. Janice Killian, Agent "
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Shasha Warr

September 24, 2026

5  out of  5
rating by Shasha Warr
"My visit at State Farm was a breeze Goldie took the time to answer my questions and made the whole process easy and stress-free. I really appreciate the great service and would definitely recommend her to anyone looking for an insurance agent they can feel comfortable with."
We responded:
"That’s great. We are so pleased to hear how well Goldie took care of you. That’s what a Good Neighbor is for. We appreciate your business and your recommendation. Thank you. Janice Killian, Agent "
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Shafee Warren

September 24, 2026

5  out of  5
rating by Shafee Warren
"I had the pleasure of getting help from the queen Goldie herself she was very helpful and smart if I could refer you to go to anyone for help it would definitely be her"
We responded:
"Goldie is office Royalty! Thank you so much for your review of her service and your recommendation. We appreciate your first hand experience. Janice Killian, Agent"
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Mattea Marzett

September 24, 2026

5  out of  5
rating by Mattea Marzett
"Janice and Goldie have always been able to handle every situation with so much care and precision. I would recommend this team to everyone!"
We responded:
"Goldie and I appreciate your review. Thank you so much. We truly care about you and appreciate your business. Grateful for your recommendation. Janice Killian, Agent"
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R. L.

September 24, 2026

5  out of  5
rating by R. L.
"Georgina and her professionalism and genuine care for me as a customer truly set her apart. It’s rare to find someone so dedicated to providing exceptional service. I highly recommend Georgina at State Farm to anyone looking for an amazing agent who goes above and beyond. Thank you, Georgina, for making the experience easy, stress free, and enjoyable."
We responded:
"Georgina is a highly respected, caring, dedicated professional. Thank you so much for your wonderful feedback and your recommendation. Your review and business are greatly appreciated. Janice Killian, Agent"
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La Quisha Gates

September 23, 2026

5  out of  5
rating by La Quisha Gates
"Goldie was absolutely amazing to work with! She was professional, knowledgeable, patient, and made the entire insurance process so easy and stress-free. She took the time to answer all my questions and made sure I understood everything. I truly appreciate her excellent customer service and dedication. I highly recommend Goldie to anyone looking for a trustworthy and reliable insurance agent!"
We responded:
"Thank you so much for your comments. Goldie is amazing and truly cares about her customers. We value your business and appreciate you so much. Thank you again for sharing your experience. Janice Killian, Agent"
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kirstin smith

September 23, 2026

5  out of  5
rating by kirstin smith
"I was able to be helped by Goldie who has great customer service, very understanding and patient with my needs !
I ended getting a really good quote and I’m very thankful !"
We responded:
"On behalf of State Farm, Goldie and our Team, we are so grateful to have earned your business with great service and a really good quote. We will continue to be here for you. That’s what Good Neighbors do!! Janice Killian, Agent"
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Astrid Colocho

September 23, 2026

5  out of  5
rating by Astrid Colocho
"I wanna take a time to give a good coment about Goldie Steinberg wich such a great costumer service and she is always to helpful , I only go to this location because of her . Keep the hard work Goldie , thank you ❤️"
We responded:
"Thank you for sharing your great experience. You’re right about Goldie! She is great. A truly knowledgeable, caring professional. We appreciate our customers and grateful for the opportunity to serve you. Janice Killian, Agent "
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mayling Reyes

September 17, 2026

5  out of  5
rating by mayling Reyes
"I’ve been a State Farm client for over 20 years, and I’ve had such a great experience with this agency. Georgina has always been incredibly helpful, patient, and professional. She truly goes above and beyond every time I need assistance, and I really appreciate how much she cares about helping her clients.

Goldie and Vilma have also always been so kind and helpful whenever I call. Everyone is willing to assist, but what really stands out is the extra effort they put in to make sure everything is taken care of."
We responded:
"I so appreciate your review of our service. Your comments are appreciated and so helpful for my team. Georgina is an incredible person and professional. Indeed she cares about helping our customers. She is a leader in the Team. Goldie and Vilma are always there for you too willing to help, go the extra mile. We appreciate and value your business. Thank you so much. Janice Killian, Agent"
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Be Enlightened

August 14, 2026

5  out of  5
rating by Be Enlightened
"We have been with State Farm for over a decade. Janice Killian and her team are best in class. When we had to file a claim in the past, Janice and Georgina and Goldie were there for us. Vilma is a gold standard professional as well. Also love getting our birthday cards in the mail each year. The consistency of staff says it all. Great service, great leadership by Janice and State Farm is a great company. Thank you all for your warm professionalism."
We responded:
"Thank you so much. It means everything to us that you are well cared for and receive the service you deserve as a loyal, valued State Farm customer. We APPRECIATE you. Thanks again for being one of the reasons we love coming to work. Janice Killian and your Good Neighbor team "
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Steve Guerra

August 12, 2026

5  out of  5
rating by Steve Guerra
"⭐⭐⭐⭐⭐ Outstanding Service — Truly Above and Beyond

I want to give a huge thank you to Janice Killian and her entire State Farm team for the incredible support they gave me after my accident on July 21, 2026.

Going through an accident and dealing with the insurance process can be stressful, but Janice Killian’s office went above and beyond to help me through the process, answer my questions, and make sure I knew what was happening every step of the way. Their professionalism, patience, and genuine concern made a difficult situation much easier to deal with.

I have been a loyal State Farm customer since 2003, and experiences like this are exactly why I have stayed with them for more than 20 years.

Even though Janice Killian’s office is located in the Valley and is quite a distance from where I live, I have continued to keep them as my agents because of the level of service they consistently provide. Distance doesn't matter when you have people you can trust and count on when you really need them.

Thank you, Janice and your entire team, for once again going above and beyond. I truly appreciate everything you did for me and am very grateful to have you as my State Farm agents.

Five stars without hesitation!"
We responded:
"Steve~ I’m overwhelmed by your kind comments and review. Thank you so much. When the unexpected occurs, it’s important that you can count on us to be available to see you through, help you navigate the process and get back on the road again. We’re truly grateful for your business, appreciate your loyalty and so thankful to serve your insurance needs. And it’s always been a great pleasure to know you too. Thank you again.

Janice Killian and your Good Neighbor Team "
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Roxana Perez

August 6, 2026

5  out of  5
rating by Roxana Perez
"Estoy feliz con el servicio que me brinda state farm el personal es muy amable y profesional lo recomiendo."
We responded:
"Gracias. Agradecemos su preferencia."
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Sig Hez

August 5, 2026

5  out of  5
rating by Sig Hez
"Janice and her staff, I specifically work with Goldie and Vilma, are just great!!
It is a pleasure to work them. They are always nice, quick to respond, always follow up to make sure I received everything I needed.
Very professional!!"
We responded:
"Thank you so much for your kind review, and feedback on Goldie & Vilma’s professional service. We appreciate you and value every opportunity to serve you. Janice Killian and your Good Neighbor Team"
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Juan Gomez

June 10, 2026

5  out of  5
rating by Juan Gomez
"Vilma continues to support along with the Killian Team. Great communication and support!"
We responded:
"Thank you for your review. It is our pleasure to serve your insurance needs and we are truly grateful for your business.. Janice Killian and your Good Neighbor team"
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Jeff Allen

May 29, 2026

5  out of  5
rating by Jeff Allen
"I have had the pleasure of knowing and working with Janice and her fantastic State Farm Team for over 40 years. Janice and her Team have always been there for me, whether it was an auto accident, fire, earthquakes, and even property disputes. In every situation, State Farm and specifically Janice and her Team always delivered positive results. I am pleased to make this recommendation.

Jeff Allen"
We responded:
"Thank you for the 5 Star rating. My team and I truly appreciate you and value your business. Stop in and see us anytime. Your Good Neighbors, Janice, Goldie, Georgina & Vilma "
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Bryana S.

May 14, 2026

5  out of  5
rating by Bryana S.
"Goldie provided the best service I will recommend to my friends for their car insurance ."
We responded:
"Thank you so much Bryana! Your referral is our greatest compliment. We appreciate you and grateful for the opportunity to serve you and all your friends. Janice Killian & Goldie, your State Farm Good Neighbors "
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Jamil Manzanarez

May 14, 2026

3  out of  5
rating by Jamil Manzanarez
"Sentía que cada vez subía y subía más mis pagos mensuales y sin tener ningún accidente ni nada, lo cual el precio alto me ha echo cancelar mi cobertura, pero de lo que es servicio al cliente puede decir que están excelentes siempre atentos."
We responded:
"I appreciate your feedback. I truly hope you’ll give us the opportunity to compete for your business in the future. We value and appreciate you and will be here to answer your questions if anything comes up. Feel free to call us. Janice Killian State Farm Agent"
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frank hernandez

May 12, 2026

5  out of  5
rating by frank hernandez
"goldie is the best made getting insurance easy friendly and overall felt safe would recommend goldie for best agent ever"
We responded:
"You’re right Frank! Goldie cares about our customers and does her best every day to take care of your insurance needs. Thank you so much for sharing your experience. Janice Killian, State Farm Agent "
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Josh Castle

May 12, 2026

5  out of  5
rating by Josh Castle
"Wanted to take a quick second to shout out the amazing team here!!!
After 24 years with my former insurer, I suddenly had inexplicable raises in rates and notated a complete 180 in customer care. Phone calls/emails to answer questions, were never answered or took series of hours to days long marry-go-rounds, just to get in touch with agents who often couldn’t/wouldn’t solve anything.
Admittedly, I was a bit concerned about seeking a new insurance agency, as general consensus nowadays is that “that” is pretty much the shared experience with any firm.

I can’t tell you just how grateful I am to have met Goldie and the rockstar team at State Farm. After about just 5 minutes of venting and explaining just what I was being subjected to with A(aa) former insurer who won’t be named; Goldie was able to pull up my records and thoroughly break down exactly what had taken place in easy to follow terms…. Something I still hadn’t gotten to the bottom of with my (at the time) current insurer!! Clearly some people still understand the importance of customer care and showing up for your client.

Even though SF was able to beat my current rate by at least $100s, I did still want to weigh other options and give my insurer time to do right; worth mentioning that at this time, the State Farm group was perfectly understanding, pleasant, and not pushy regarding this in the least. But as I held out for that day, that ultimately never came, I considered how I had met my representative in the first place; through her part time gig at the local Farmer’s market, where she always went above and beyond as well.

Considering the evidence in front of me, how it seems like agents here actually show up for their local communities on a daily basis; I’m now appalled at myself for not making this switch sooner.🤦‍♂️

All the same, happy to once again feel like there’s a team in my corner looking out for me. Thank you again to Goldie, Janice, and the whole State Farm team."
We responded:
"Josh~ we are grateful to have earned your new business. We know you have many options for insurance, and it will remain our goal to be your first and best choice. We look forward to serving you. Your Good Neighbor team, Janice Killian, State Farm Agent "